This gallery is a mixture of articles, books and videos that are useful or just plain interesting. Please let me know if you think I have missed something. As well as the general exhibition, I have curated a couple of private exhibitions containing links to the work of people I find particularly inspiring.
This is the page for people interested in the taking the first steps towards becoming a coach. They contain resources that are a useful starting point for becoming a coach.
- Facilitation
- Learning Styles
- Measuring Learning
- Presentations
- Socratic Questions
- Training from the Back of the Room
- Triads
- Motivation
- People, Relationships & Groups
LearningDerek Muller / VeritasiumVideoChrisM 4/5Inspiring TED talk. His book gets so so reviews.
Subject | Author / Title | Media | Review | Comment |
Facilitation | Facilitator’s Guide | Book | Recommended by David Spann during Agile Training. | |
Facilitation | Luke Hohmann / Innovation Games | Book | ||
Facilitation | International Association of Facilitators | Book | ||
Learning | Big dog’s learning pages. | Website | ChrisM 5/5 | A comprehensive inventory of learning styles and theory. |
Learning | Dave Meier / Accelerated Learning Handbook | Book | ChrisM 5/5 | |
Learning | Lave & Wenger / Situated Learning | Book | ChrisM 5/5 | Very academic but enlightening essay on Apprenticeship learning. |
Learning | Josh Kaufman / How to learn anything in 20 hours | Video | ChrisM 4/5 | Inspiring TED talk. His book gets so so reviews. |
Measuring Learning | Conscious competence model | Wikipedia | ChrisM 5/5 | The key is that conscious incompetence means the person understands the value of the approach. |
Measuring Learning | Patricia Benner / Using Dreyfus for Nursing Practices | Book | ChrisM 5/5 | |
Measuring Learning | Dreyfus | Wikipedia | ChrisM 5/5 | |
Measuring Learning | Johari Window | Wikipedia | ChrisM 5/5 | A tool to help you learn based on what others know about you. |
Measuring Learning | Dunning Kruger | Wikipedia | ChrisM 5/5 | A cognitive bias that means beginner’s overrate their ability and experts underrate their ability. |
Presentations | Eddie Izzard / 7 | DVD | ChrisM 5/5 | Part of delivering presentations is about being engaging. Study the greats. |
Presentations | Scott Berkun / Confessions of a Public Speaker | Book | ChrisM 5/5 | |
Presentations | Presentation Zen | Book | ChrisM 3/5 | Thought provoking book on presentations. |
Socratic Questions | Socratic Questions.pdf | Examples of questions to ask. | ||
Training | Sharon Bowman / Training from the back of the room | Book | ChrisM 5/5 | |
Motivation | Derek Sivers / First Follower | Video | Leadership is sometimes about following people. | |
Motivation | Simon Sinek / How leaders inspire action | Video | ||
Motivation | Dan Pink / Motivation | Video | ||
Motivation | Amy Cuddy / How your body language shapes you | Video | ||
Motivation | Steven Johnson / Where innovation comes from | Video | ||
Motivation | Jane McGonical / Gaming can make a better world | Video | ||
Motivation | Dan Ariely / What makes us feel good about work | Video | ||
Motivation | Ian Bogost / What makes games fun | Video | ||
Motivation | Dan Pink / Drive | Book | ||
Motivation | Dan Ariely / Predictably Irrational | Book | ||
Motivation | Herzberg / Hygiene Factors | Article | ||
Motivation | Abraham Maslow / Hierarchy of Needs | Wikipedia | ||
Motivation | Douglas McGregor / Theory X & Theory Y | Wikipedia | ||
Motivation | Gary Chapman / Five languages of Love | Book | Understand the different ways that people respond to encouragement. | |
Motivation | Bank of America / Letting people pick their own team | Article | They doubled their productivity. | |
Motivation | George Leonard / Mastery | Book | Everyone was reading it, so I did. Not bad for people interested in mastering a subject. | |
Motivation | Jane McGonical / Reality is Broken | Book | ||
Motivation | Emergn / 05. Teams v1.4.pdf | This is one of the books Tesco IT are studying. | ||
Motivation | Emergn / 06. Motivation v1.4.pdf | This is one of the books Tesco IT are studying. | ||
Motivation | Monica Konieczny / Intro to Motivation | Video | ||
Motivation | Stephen Parry / Designing Workplaces | Video | ||
People, Relationships & Groups | Agyris / Ladder of Inference | Video | Understand how abstraction leads to arguments. | |
People, Relationships & Groups | Dave Logan / Tribal Leadership | Video | TED Talk | |
People, Relationships & Groups | Helen Fisher / Economist Corporate Chemistry | Video | Brain Systems and Relationships. | |
People, Relationships & Groups | Helen Fisher / Dynamics of Colleague Relationships | A corporate version of the Brain System. | ||
People, Relationships & Groups | Myers Briggs Type Indicators | Wikipedia | Discredited Jungian psychology that underlies most management training. Useful when combined with Quenck. | |
People, Relationships & Groups | Naomi Quenck / Was that really me | Book | How stress affects someone’s personality. Just the idea is enough. | |
People, Relationships & Groups | Dan Mezick / The Culture Game | Book | Triads are a technique to build strong relationship by forming people into groups of three called Triads.Each person is responsible for the relationship between the other two people. | |
People, Relationships & Groups | Dave Logan / Tribal Leadership | Book | The original text on Triads. | |
People, Relationships & Groups | Constellations | None | Resource outstanding as the ones I found are a bit fluffy.A great ice breaker for groups. Especially when you need to get engagement from everyone in the group.They take 30 minutes to an hour, so ideally a tool to kick off a day+ long off-site. | |
People, Relationships & Groups | Carolyn Taylor / Walking the Talk | Book | Culture eats strategy for breakfast. Not read the book yet. | |
People, Relationships & Groups | The Abilene Paradox | Wikipedia | A group dysfunction that occurs more often than you would imagine, often the result of good intentions. | |
People, Relationships & Groups | Benjamin Franklin Effect | Wikipedia | A cognitive dissonance that helps you deal with rivals. | |
People, Relationships & Groups | Emergn / 18. Communication, Collaboration and Coordination v1.0 (ECP Module).pdf | This is one of the books Tesco IT are studying. | ||
As a philosophy, decision making is pushed to those people with the best information. In product development, this means decisions are made by the product manager who is advised by UX and the IT team. This page is divided into the different areas where decisions are made.
- Ways of working
- Estimation
- Prioritisation
Decision Making for Ways of Working
Possibly the biggest difference between working on an Agile team and a traditional team is who decides how the team will work. Whilst management might create constraints that the team works within, the team itself decides on how it will work. Changes to the ways of working are normally agreed during a planned retrospective event that happen at a agreed points or frequency.
Decision Making for Estimation
In traditional methodologies, estimates are normally provided by an expert or manager. In Agile methodologies, the estimates are provided by the people doing the work.
Type of Decision Making | Presenter / Title | Media | Review | ||
Ways of Working | Aino Corry on Retrospectives | Video | |||
Ways of Working | Ben Linder / Getting Value out of Retrospectives | Free mini-book download | |||
Ways of Working | Dawna Jones / Decision Making for Dummies | Book | |||
Ways of Working | Fist of Five | Web Page | |||
Estimation | Planning Poker | Wikipedia | |||
Estimation | Nils Haugen / Planning Poker | Video | |||
Prioritisation | Don Reinertson / Cost of Delay | Video | |||
Prioritisation | Joshua Arnold / Cost of Delay | Video | |||
Prioritisation | Emergn / 13. Prioritisation v1.4 (ECP Module).pdf | This is one of the books Tesco IT are studying. |
This is the page for people interested in the details of the thinking tools that underpin the Agile way of working. These Thinking Tools are:
- Scrum
- Kanban
- Stories (User et al)
- Writing Acceptance Criteria ( Given-When-Then / Behaviour Driven Development / Cucumber / SpecFlow )
Topic | Author / Title | Media | Review | ||
Agile | List of Agile Assessment Tools | Web | |||
Scrum | Gabrielle Benefield et al. / The Scrum Primer | ||||
Scrum | Emergn / 08. Scrum v1.5.pdf | This is one of the books Tesco IT are studying. | |||
Kanban | Joakim Sunden / A Practical Introduction to Kanban | Video | |||
Kanban | Don Reinertsen / The Science of WIP | Video | |||
Kanban | Don Reinertsen / Is it time to rethink Deming | Video | |||
Kanban | Joakim Sunden / Kanban in Action | Book | |||
Kanban | Don Reinertsen / Managing the design factory | Book | ChrisM / 5 | Gentle introduction to queuing theory. | |
Kanban | Don Reinertsen / Principles of Product Development Flow | Book | ChrisM / 5 | This is a hard core read. | |
Kanban | Henrik Kniberg / Scrum and Kanban : Making the most of both | Book | |||
Kanban | Emergn / 09. Kanban v1.7.pdf | This is one of the books Tesco IT are studying. | |||
Kanban | Emergn / 14. Attacking Your Queues v1.3 (ECP Module).pdf15. Batch Size Matters v1.4 (ECP Module).pdf | This is one of the books Tesco IT are studying. | |||
Kanban | Emergn / 15. Batch Size Matters v1.4 (ECP Module).pdf | This is one of the books Tesco IT are studying. | |||
Kanban | Emergn / 16. Work In Progress v1.5 (ECP Module).pdf | This is one of the books Tesco IT are studying. | |||
User Stories | David Evans / “As a… I want… So that…” format considered harmful. | Web Page | |||
User Stories | Gojko Adzic & David Evans / 50 Quick Ideas to improve your User Stories | Book | |||
User Stories | Alan Klement / Replacing User Stories with Job Stories | Web Page | |||
User Stories | Gojko Adzic / Impact Mapping | Video | |||
User Stories | Gojko Adzic / Impact Mapping | Book | |||
User Stories | Chris Matts / Feature Injection | Video | |||
Acceptance Criteria ** | Gojko Adzic / Specification by Example | Video | |||
Acceptance Criteria ** | Gojko Adzic / Specification by Example | Book | A nice gentle introduction for understanding the concepts. | ||
Acceptance Criteria ** | Matt Wynne / The Cucumber Book | Book | A more technical book for people implementing the Cucumber framework. | ||
Acceptance Criteria ** | Matt Wynne / What is BDD and why I should care | Video | |||
Acceptance Criteria ** | David Evans / Improving SBE and BDD artifacts | Video | |||
Acceptance Criteria ** | George Dinwiddie / Distilling the Essence | Video | |||
Acceptance Criteria ** | Matt Wynne / Post BDD Team | Video | |||
Acceptance Criteria ** | Matt Wynne / Mortgage Driven Development NYC | Video | Matt shows what you are not meant to do. |
** Acceptance Criteria ( Given-When-Then / Behaviour Driven Development / Cucumber / SpecFlow )
A popular misconception about Agile is that is does not value the documentation that the Product Managers write. In fact, what Agile does say is that comprehensive documentation is not needed. The documentation that is needed is so important that it is converted into automated tests that become part of the product’s code base. In some ways the documentation is more important than the code itself as it should survive any rewrite of the system.
In Agile, the most popular way of automating Acceptance Criteria is to use the Gherkin format. The Gherkin format is referred to in several different ways, “Given-When-Then” which describes the actual format. “Behaviour Driven Development” is the name of the over-arching approach. Cucumber is the name of the breakthrough Java tool used to support Gherkin, and specFlow which is a C⌗ port of Cucumber.
This is the page for people interested in the details of the thinking tools that underpin the Agile way of working. These Thinking Tools are:
- Why do Agile?
- Lean UX
- Theory of Constraints
- Lean Startup
- Lean
- Cynefin
- Real Options
- Lean Services
- Agile Finance (Beyond Budgeting)
- Micro Services (Service Oriented Architecture)
Why Do Agile?
Many people and organisations jump to do Agile without understanding “Why?”. They follow the herd and adopt Scrum but failed to deliver the value they expected. Agile is an approach that allows the investor in software to properly manage the risks involved in their investment, namely delivery risk and the risk that the business case is flawed.
Theme | Presenter / Title | Media | Review | |
Why do Agile? | Chris Matts / Why do Agile? The role of the BA/PM/UX in Agile | Video | ChrisM 3/5 | |
Why do Agile? | Chris Matts / Why Agile? What are Scrum and Kanban? | Video | ChrisM 2/5 | |
Why do Agile? | Alistair Cockburn / Agile Software Development | ChrisM 5/5 | ||
Why do Agile? | Emergn / 01. Why Change v1.3.pdf | This is one of the books Tesco IT are studying. | ||
Why do Agile? | Emergn / 02. Delivering Early and Often v1.4.pdf | This is one of the books Tesco IT are studying. | ||
Why do Agile? | Emergn / 10. Adapting Agile v1.5.pdf | This is one of the books Tesco IT are studying. | ||
Why do Agile? | Emergn / 17. Integration v1.3 (ECP Module).pdf | This is one of the books Tesco IT are studying. I placed it here as it is a bit random and more of a IT concern. | ||
Lean UX | Jeff Gothelf and Josh Seiden / Lean UX: Applying Lean Principles to Improve User Experience | Book | RichW | Still reading this… will review when done! |
Lean UX | Melissa Perri / Lean Product Management | Video | ||
Lean UX | Leisa Reichelt / Head of UK Govt Digital Service | Video | Watch out for the user struggling with date field. | |
Lean UX | Jensen Harris / UX for Windows 8 | Video | ChrisM / 1 | See how NOT to do UX. Windows 8 take an expert view of UX. Notice that there is NO mention of user testing. |
Lean UX | Paul Adams (Facebook) / Social Circles | Video | ChrisM / 5 | Gladwell’s tipping point takes a hammering from a practitioner’s view of social. Paul is the PM for Ads at Facebook. |
Lean UX | Adam Mosseri / Data informed, not data driven | Video | ChrisM / 4 | Facebook product manager on why you shouldn’t always be a slave to data. |
Lean UX | Tomer Sharon / Don’t listen to users | Video | ChrisM / 4 | A researcher at Google suggests you sample users experiences rather than simply ask them. |
Lean UX | Nicole Lazzaro / Future of UX is Play | Video | ChrisM / 4 | The 4 keys to fun, emotion and user engagement. |
Lean UX | Adrian Martel / “10 new ways to relate UX to Agile” | Web Site | ChrisM / 5 | |
Lean UX | “Jobs to be done” web site | Web Site | ChrisM / 5 | |
Lean UX | Nicole Lazzaro / Four ways to fun | Web Site | ||
Lean UX | Emergn / 11. Requirements v1.1 (ECPModule).pdf | This is one of the books Tesco IT are studying. Not really in the right place. A spot of “Wiki Debt” | ||
Lean UX | Emergn / 12. Understanding Your Customer v1.3 (ECP Module).pdf | This is one of the books Tesco IT are studying. | ||
Lean UX | Microsoft Reaction Card Method | Wikipedia | Words that people can use to describe a user experience. | |
Lean UX | Marc McNeill / Agile Experience Design | Video | ||
Lean UX | Intuit / Introduction to Empathy Maps | Video | ||
Lean UX | Darci Ducher / Testing & Experiments are better than Experience | Video | ||
Lean UX | Melissa Perri / Beyond Pretty ( slides ) | Video | ||
Lean UX | UX Magazine | Web Mag | ||
Lean UX | Pair Writing – Copy Writer and SME | Video | ||
Lean UX | Designing GOV.UK (User needs case study) | Video | ||
Lean UX | Content Design at GDS | Video | ||
Lean UX | Is bad research better than no research? | Video | ||
Theory of Constraints | Tom Looy / Identify Constraints | Video | ChrisM 3/5 | |
Theory of Constraints | Tom Looy / Exploit the Constraint | Video | ChrisM 3/5 | |
Theory of Constraints | Tom Looy / Subordinate to the Constraint | Video | ChrisM 3/5 | |
Theory of Constraints | Tom Looy / Elevate the Constraint | Video | ChrisM 3/5 | |
Theory of Constraints | Eli Goldratt / The Goal | Book | ChrisM 5/5 | |
Lean Startup | Patrick Vlaskovits & Brant Cooper / Lean Entrepreneur | Video | ||
Lean Startup | Eric Ries / Lean Startup | Book | ||
Lean Startup / Lean UX | Josh Seiden / Replacing Requirements with Hypotheses | Video | RichW 5/5 | Great introduction to why hypotheses are better than requirements |
Lean Startup | Steve Blank / Four steps to Epiphany | Book | ||
Lean Startup | Patrick Vlaskovits & Brant Cooper / Lean Entrepreneur | Book | ||
Lean | Womack and Jones / Lean Thinking | Book | ChrisM 5 | Only read the first section. The rest is case studies. |
Lean | Poppendiecks / Lean Software Development | Book | ChrisM 5 | |
Lean | Emergn / 03. Optimising Flow v1.4.pdf | This is one of the books Tesco IT are studying. | ||
Lean | Emergn / 07. Trade-offs v1.4.pdf | This is one of the books Tesco IT are studying. | ||
Cost of Delay | Joshua Arnold / Cost of Delay | Video | ChrisM 5 | |
Cynefin | Dave Snowden / Cynefin Quick Intro | Video | ||
Cynefin | Dave Snowden / Cynefin Keynote | Video | ||
Cynefin | Dave Snowden / Cynefin talk at Intel | Video | ChrisM 5 | Mentions dominant predator theory. |
Cynefin | Will Evans / Lean UX is a useful F*&king lie | Video | ||
Cynefin | Chris Matts / Butterfly Stamping | Video | ||
Cynefin | Dave Snowden / HBR Cover Article | Video | ChrisM 4 | |
Cynefin | Greg Brougham / Introduction to Cynefin | Video | ChrisM 4 | |
Risk | Chris Matts / Introducing Staff Liquidity | Video | ||
Risk | Dave Snowden / Risk and Resilience | Video | ||
Risk | Olav Maassen / Commitment | Book | ChrisM 5 | |
Risk | Chris Matts / Real Options at Agile 2009 | ChrisM 4 | A free comic. | |
Agile Finance | Bjarte Bogsnes / Beyond Budgeting | Video | ChrisM 5 | |
Agile Finance | Bjarte Bognes / Implementing Beyond Budgeting | |||
Agile Finance | Jeremy Hope / Beyond Budgeting | |||
Agile Finance | The StatOil Book | |||
Micro Services (SOA) | Sam Newman / Micro Services | Video | ||
Micro Services (SOA) | James Lewis / Micro Services | Article | ||
Micro Services (SOA) | Fred Melo / Micro Services | Video | Fairly technical, but it introduces a number of the issues that SOA resolves and has to resolve. |
Fast and effective feedback is one of the core principles of Agile. This page lists those feedback mechanisms that are commonly associated with Agile.For many years, the “Bestest Agile Person in the World Award” was named the Gordon Pask Award. Gordon Pask was a Cybernetics geek, someone who obsessed about feedback. Much of Agile is about creating an appropriate feedback loop to stabilise an otherwise out of control process. Short iterations are a key part of creating a stable software investment management process.One of the Emergn books is focused on 04. Feedback v1.3.pdfInnovation Games
Luke Hohmann, the creator of innovation games, positions them as somewhere between surveys and ethnographic tools in terms of richness of feedback from users. The games are meant to engage customers more than simple surveys, yet do not provide as rich feedback as ethnographic studies. Innovation Games have been run in tournaments for thousands of players, most notably to assist the mayor of San Jose with difficult budget decisions. Innovation Games can also be used for team retrospectives. Resources: One hour session notes : Videos about Innovation Games
Books / Articles about Innovation Games
Sense Maker Sense Maker is a product developed by Cognitive Edge to facilitate distributed ethnography. The technique involves collecting fragments of stories known as anecdotes that are self indexed (signified) by the person providing the story rather than by an expert analyst. Resources: One hour session notes : Videos about Lean
Books / Articles about Lean
Lean Services (Call Centre Feedback) Lean Services is the name given to the application of Lean to services, in particular to situations where Call Centers form a significant part of the interaction with Customers/User of the Services provided. Resources: One hour session notes : TBD Videos about Lean Services
Books / Articles about Lean Services
Remember the time you would just sit and listen to your teacher read a story. Like that but you curate the stories for your colleagues. Stories to keep them awake at night thinking about their product. Stories and Presentations on the web. Watch a story. Share a story. Rate / Review a story 5/5 = Must Watch. 4/5 = Useful. 3/5 = OK. 2/5 = Yawn. 1/5 = Dangerous Misinformation.
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