This gallery is a mixture of articles, books and videos that are useful or just plain interesting. Please let me know if you think I have missed something. As well as the general exhibition, I have curated a couple of private exhibitions containing links to the work of people I find particularly inspiring.

This is the page for people interested in the taking the first steps towards becoming a coach. They contain resources that are a useful starting point for becoming a coach.

  • Facilitation
  • Learning Styles
  • Measuring Learning
  • Presentations
  • Socratic Questions
  • Training from the Back of the Room
  • Triads
  • Motivation
  • People, Relationships & Groups

LearningDerek Muller / VeritasiumVideoChrisM 4/5Inspiring TED talk. His book gets so so reviews.

Subject Author / Title Media Review Comment
Facilitation Facilitator’s Guide Book Recommended by David Spann during Agile Training.
Facilitation Luke Hohmann / Innovation Games Book
Facilitation International Association of Facilitators Book
Learning Big dog’s learning pages. Website ChrisM 5/5 A comprehensive inventory of learning styles and theory.
Learning Dave Meier / Accelerated Learning Handbook Book ChrisM 5/5
Learning Lave & Wenger / Situated Learning Book ChrisM 5/5 Very academic but enlightening essay on Apprenticeship learning.
Learning Josh Kaufman / How to learn anything in 20 hours Video ChrisM 4/5 Inspiring TED talk. His book gets so so reviews.
Measuring Learning Conscious competence model Wikipedia ChrisM 5/5 The key is that conscious incompetence means the person understands the value of the approach.
Measuring Learning Patricia Benner / Using Dreyfus for Nursing Practices Book ChrisM 5/5
Measuring Learning Dreyfus Wikipedia ChrisM 5/5
Measuring Learning Johari Window Wikipedia ChrisM 5/5 A tool to help you learn based on what others know about you.
Measuring Learning Dunning Kruger Wikipedia ChrisM 5/5 A cognitive bias that means beginner’s overrate their ability and experts underrate their ability.
Presentations Eddie Izzard / 7 DVD ChrisM 5/5 Part of delivering presentations is about being engaging. Study the greats.
Presentations Scott Berkun / Confessions of a Public Speaker Book ChrisM 5/5
Presentations Presentation Zen Book ChrisM 3/5 Thought provoking book on presentations.
Socratic Questions Socratic Questions.pdf PDF Examples of questions to ask.
Training Sharon Bowman / Training from the back of the room Book ChrisM 5/5
Motivation Derek Sivers / First Follower Video Leadership is sometimes about following people.
Motivation Simon Sinek / How leaders inspire action Video
Motivation Dan Pink / Motivation Video
Motivation Amy Cuddy / How your body language shapes you Video
Motivation Steven Johnson / Where innovation comes from Video
Motivation Jane McGonical / Gaming can make a better world Video
Motivation Dan Ariely / What makes us feel good about work Video
Motivation Ian Bogost / What makes games fun Video
Motivation Dan Pink / Drive Book
Motivation Dan Ariely / Predictably Irrational Book
Motivation Herzberg / Hygiene Factors Article
Motivation Abraham Maslow / Hierarchy of Needs Wikipedia
Motivation Douglas McGregor / Theory X & Theory Y Wikipedia
Motivation Gary Chapman / Five languages of Love Book Understand the different ways that people respond to encouragement.
Motivation Bank of America / Letting people pick their own team Article They doubled their productivity.
Motivation George Leonard / Mastery Book Everyone was reading it, so I did. Not bad for people interested in mastering a subject.
Motivation Jane McGonical / Reality is Broken Book
Motivation Emergn / 05. Teams v1.4.pdf PDF This is one of the books Tesco IT are studying.
Motivation Emergn / 06. Motivation v1.4.pdf PDF This is one of the books Tesco IT are studying.
Motivation Monica Konieczny / Intro to Motivation Video
Motivation Stephen Parry / Designing Workplaces Video
People, Relationships & Groups Agyris / Ladder of Inference Video Understand how abstraction leads to arguments.
People, Relationships & Groups Dave Logan / Tribal Leadership Video TED Talk
People, Relationships & Groups Helen Fisher / Economist Corporate Chemistry Video Brain Systems and Relationships.
People, Relationships & Groups Helen Fisher / Dynamics of Colleague Relationships PDF A corporate version of the Brain System.
People, Relationships & Groups Myers Briggs Type Indicators Wikipedia Discredited Jungian psychology that underlies most management training. Useful when combined with Quenck.
People, Relationships & Groups Naomi Quenck / Was that really me Book How stress affects someone’s personality. Just the idea is enough.
People, Relationships & Groups Dan Mezick / The Culture Game Book Triads are a technique to build strong relationship by forming people into groups of three called Triads.Each person is responsible for the relationship between the other two people.
People, Relationships & Groups Dave Logan / Tribal Leadership Book The original text on Triads.
People, Relationships & Groups Constellations None Resource outstanding as the ones I found are a bit fluffy.A great ice breaker for groups. Especially when you need to get engagement from everyone in the group.They take 30 minutes to an hour, so ideally a tool to kick off a day+ long off-site.
People, Relationships & Groups Carolyn Taylor / Walking the Talk Book Culture eats strategy for breakfast. Not read the book yet.
People, Relationships & Groups The Abilene Paradox Wikipedia A group dysfunction that occurs more often than you would imagine, often the result of good intentions.
People, Relationships & Groups Benjamin Franklin Effect Wikipedia A cognitive dissonance that helps you deal with rivals.
People, Relationships & Groups Emergn / 18. Communication, Collaboration and Coordination v1.0 (ECP Module).pdf PDF This is one of the books Tesco IT are studying.

As a philosophy, decision making is pushed to those people with the best information. In product development, this means decisions are made by the product manager who is advised by UX and the IT team. This page is divided into the different areas where decisions are made.

  • Ways of working
  • Estimation
  • Prioritisation

Decision Making for Ways of Working

Possibly the biggest difference between working on an Agile team and a traditional team is who decides how the team will work. Whilst management might create constraints that the team works within, the team itself decides on how it will work. Changes to the ways of working are normally agreed during a planned retrospective event that happen at a agreed points or frequency.

Decision Making for Estimation

In traditional methodologies, estimates are normally provided by an expert or manager. In Agile methodologies, the estimates are provided by the people doing the work.

Type of Decision Making Presenter / Title Media Review
Ways of Working Aino Corry on Retrospectives Video
Ways of Working Ben Linder / Getting Value out of Retrospectives PDF Free mini-book download
Ways of Working Dawna Jones / Decision Making for Dummies Book
Ways of Working Fist of Five Web Page
Estimation Planning Poker Wikipedia
Estimation Nils Haugen / Planning Poker Video
Prioritisation Don Reinertson / Cost of Delay Video
Prioritisation Joshua Arnold / Cost of Delay Video
Prioritisation Emergn / 13. Prioritisation v1.4 (ECP Module).pdf PDF This is one of the books Tesco IT are studying.

This is the page for people interested in the details of the thinking tools that underpin the Agile way of working. These Thinking Tools are:

  • Scrum
  • Kanban
  • Stories (User et al)
  • Writing Acceptance Criteria ( Given-When-Then / Behaviour Driven Development / Cucumber / SpecFlow )
Topic Author / Title Media Review
Agile List of Agile Assessment Tools Web
Scrum  Gabrielle Benefield et al. / The Scrum Primer PDF
Scrum Emergn / 08. Scrum v1.5.pdf PDF This is one of the books Tesco IT are studying.
Kanban Joakim Sunden / A Practical Introduction to Kanban Video
Kanban Don Reinertsen / The Science of WIP Video
Kanban Don Reinertsen / Is it time to rethink Deming Video
Kanban Joakim Sunden / Kanban in Action Book
Kanban Don Reinertsen / Managing the design factory Book ChrisM / 5 Gentle introduction to queuing theory.
Kanban Don Reinertsen / Principles of Product Development Flow Book ChrisM / 5 This is a hard core read.
Kanban Henrik Kniberg / Scrum and Kanban : Making the most of both Book
Kanban Emergn / 09. Kanban v1.7.pdf PDF This is one of the books Tesco IT are studying.
Kanban Emergn / 14. Attacking Your Queues v1.3 (ECP Module).pdf15. Batch Size Matters v1.4 (ECP Module).pdf PDF This is one of the books Tesco IT are studying.
Kanban Emergn / 15. Batch Size Matters v1.4 (ECP Module).pdf PDF This is one of the books Tesco IT are studying.
Kanban Emergn / 16. Work In Progress v1.5 (ECP Module).pdf PDF This is one of the books Tesco IT are studying.
 User Stories David Evans / “As a… I want… So that…” format considered harmful. Web Page
User Stories Gojko Adzic & David Evans / 50 Quick Ideas to improve your User Stories Book
User Stories Alan Klement / Replacing User Stories with Job Stories Web Page
User Stories Gojko Adzic / Impact Mapping Video
User Stories Gojko Adzic / Impact Mapping Book
User Stories Chris Matts / Feature Injection Video
Acceptance Criteria ** Gojko Adzic / Specification by Example Video
Acceptance Criteria ** Gojko Adzic / Specification by Example Book A nice gentle introduction for understanding the concepts.
Acceptance Criteria ** Matt Wynne / The Cucumber Book Book A more technical book for people implementing the Cucumber framework.
Acceptance Criteria ** Matt Wynne / What is BDD and why I should care Video
Acceptance Criteria ** David Evans / Improving SBE and BDD artifacts Video
Acceptance Criteria ** George Dinwiddie / Distilling the Essence Video
Acceptance Criteria ** Matt Wynne / Post BDD Team Video
Acceptance Criteria ** Matt Wynne / Mortgage Driven Development NYC Video Matt shows what you are not meant to do.

** Acceptance Criteria ( Given-When-Then / Behaviour Driven Development / Cucumber / SpecFlow )

A popular misconception about Agile is that is does not value the documentation that the Product Managers write. In fact, what Agile does say is that comprehensive documentation is not needed. The documentation that is needed is so important that it is converted into automated tests that become part of the product’s code base. In some ways the documentation is more important than the code itself as it should survive any rewrite of the system.

In Agile, the most popular way of automating Acceptance Criteria is to use the Gherkin format. The Gherkin format is referred to in several different ways, “Given-When-Then” which describes the actual format. “Behaviour Driven Development” is the name of the over-arching approach. Cucumber is the name of the breakthrough Java tool used to support Gherkin, and specFlow which is a C⌗ port of Cucumber.

This is the page for people interested in the details of the thinking tools that underpin the Agile way of working. These Thinking Tools are:

  • Why do Agile?
  • Lean UX
  • Theory of Constraints
  • Lean Startup
  • Lean
  • Cynefin
  • Real Options
  • Lean Services
  • Agile Finance (Beyond Budgeting)
  • Micro Services (Service Oriented Architecture)

Why Do Agile?

Many people and organisations jump to do Agile without understanding “Why?”. They follow the herd and adopt Scrum but failed to deliver the value they expected. Agile is an approach that allows the investor in software to properly manage the risks involved in their investment, namely delivery risk and the risk that the business case is flawed.

Theme Presenter / Title Media Review
Why do Agile? Chris Matts / Why do Agile? The role of the BA/PM/UX in Agile Video ChrisM 3/5
Why do Agile? Chris Matts / Why Agile? What are Scrum and Kanban? Video ChrisM 2/5
Why do Agile? Alistair Cockburn / Agile Software Development ChrisM 5/5
Why do Agile? Emergn / 01. Why Change v1.3.pdf This is one of the books Tesco IT are studying.
Why do Agile? Emergn / 02. Delivering Early and Often v1.4.pdf This is one of the books Tesco IT are studying.
Why do Agile? Emergn / 10. Adapting Agile v1.5.pdf This is one of the books Tesco IT are studying.
Why do Agile? Emergn / 17. Integration v1.3 (ECP Module).pdf This is one of the books Tesco IT are studying. I placed it here as it is a bit random and more of a IT concern.
Lean UX Jeff Gothelf and Josh Seiden / Lean UX: Applying Lean Principles to Improve User Experience Book RichW Still reading this… will review when done!
Lean UX Melissa Perri / Lean Product Management Video
Lean UX Leisa Reichelt / Head of UK Govt Digital Service Video Watch out for the user struggling with date field.
Lean UX Jensen Harris / UX for Windows 8 Video ChrisM / 1 See how NOT to do UX. Windows 8 take an expert view of UX. Notice that there is NO mention of user testing.
Lean UX Paul Adams (Facebook) / Social Circles Video ChrisM / 5 Gladwell’s tipping point takes a hammering from a practitioner’s view of social. Paul is the PM for Ads at Facebook.
Lean UX Adam Mosseri / Data informed, not data driven Video ChrisM / 4 Facebook product manager on why you shouldn’t always be a slave to data.
Lean UX Tomer Sharon / Don’t listen to users Video ChrisM / 4 A researcher at Google suggests you sample users experiences rather than simply ask them.
Lean UX Nicole Lazzaro / Future of UX is Play Video ChrisM / 4 The 4 keys to fun, emotion and user engagement.
Lean UX Adrian Martel / “10 new ways to relate UX to Agile” Web Site ChrisM / 5
Lean UX “Jobs to be done” web site Web Site ChrisM / 5
Lean UX Nicole Lazzaro / Four ways to fun Web Site
Lean UX Emergn / 11. Requirements v1.1 (ECPModule).pdf PDF This is one of the books Tesco IT are studying. Not really in the right place. A spot of “Wiki Debt”
Lean UX Emergn / 12. Understanding Your Customer v1.3 (ECP Module).pdf PDF This is one of the books Tesco IT are studying.
Lean UX Microsoft Reaction Card Method Wikipedia Words that people can use to describe a user experience.
Lean UX Marc McNeill / Agile Experience Design Video
Lean UX Intuit / Introduction to Empathy Maps Video
Lean UX Darci Ducher / Testing & Experiments are better than Experience Video
Lean UX Melissa Perri / Beyond Pretty ( slides ) Video
Lean UX UX Magazine Web Mag
Lean UX Pair Writing – Copy Writer and SME Video
Lean UX Designing GOV.UK (User needs case study) Video
Lean UX Content Design at GDS Video
Lean UX Is bad research better than no research? Video
Theory of Constraints Tom Looy / Identify Constraints Video ChrisM 3/5
Theory of Constraints Tom Looy / Exploit the Constraint Video ChrisM 3/5
Theory of Constraints Tom Looy / Subordinate to the Constraint Video ChrisM 3/5
Theory of Constraints Tom Looy / Elevate the Constraint Video ChrisM 3/5
Theory of Constraints Eli Goldratt / The Goal Book ChrisM 5/5
Lean Startup Patrick Vlaskovits & Brant Cooper / Lean Entrepreneur Video
Lean Startup Eric Ries / Lean Startup Book
Lean Startup / Lean UX Josh Seiden / Replacing Requirements with Hypotheses Video RichW 5/5 Great introduction to why hypotheses are better than requirements
Lean Startup Steve Blank / Four steps to Epiphany Book
Lean Startup Patrick Vlaskovits & Brant Cooper / Lean Entrepreneur Book
Lean Womack and Jones / Lean Thinking Book ChrisM 5 Only read the first section. The rest is case studies.
Lean Poppendiecks / Lean Software Development Book ChrisM 5
Lean Emergn / 03. Optimising Flow v1.4.pdf PDF This is one of the books Tesco IT are studying.
Lean Emergn / 07. Trade-offs v1.4.pdf PDF This is one of the books Tesco IT are studying.
Cost of Delay Joshua Arnold / Cost of Delay Video ChrisM 5
Cynefin Dave Snowden / Cynefin Quick Intro Video
Cynefin Dave Snowden / Cynefin Keynote Video
Cynefin Dave Snowden / Cynefin talk at Intel Video ChrisM 5 Mentions dominant predator theory.
Cynefin Will Evans / Lean UX is a useful F*&king lie Video
Cynefin Chris Matts / Butterfly Stamping Video
Cynefin Dave Snowden / HBR Cover Article Video ChrisM 4
Cynefin Greg Brougham / Introduction to Cynefin Video ChrisM 4
Risk Chris Matts / Introducing Staff Liquidity Video
Risk Dave Snowden / Risk and Resilience Video
Risk Olav Maassen / Commitment Book ChrisM 5
Risk Chris Matts / Real Options at Agile 2009 PDF ChrisM 4 A free comic.
Agile Finance Bjarte Bogsnes / Beyond Budgeting Video ChrisM 5
Agile Finance Bjarte Bognes / Implementing Beyond Budgeting
Agile Finance Jeremy Hope / Beyond Budgeting
Agile Finance The StatOil Book
Micro Services (SOA) Sam Newman / Micro Services Video
Micro Services (SOA) James Lewis / Micro Services Article
Micro Services (SOA) Fred Melo / Micro Services Video Fairly technical, but it introduces a number of the issues that SOA resolves and has to resolve.
Fast and effective feedback is one of the core principles of Agile. This page lists those feedback mechanisms that are commonly associated with Agile.For many years, the “Bestest Agile Person in the World Award” was named the Gordon Pask Award. Gordon Pask was a Cybernetics geek, someone who obsessed about feedback. Much of Agile is about creating an appropriate feedback loop to stabilise an otherwise out of control process. Short iterations are a key part of creating a stable software investment management process.One of the Emergn books is focused on 04. Feedback v1.3.pdfInnovation Games

Luke Hohmann, the creator of innovation games, positions them as somewhere between surveys and ethnographic tools in terms of richness of feedback from users. The games are meant to engage customers more than simple surveys, yet do not provide as rich feedback as ethnographic studies. Innovation Games have been run in tournaments for thousands of players, most notably to assist the mayor of San Jose with difficult budget decisions.

Innovation Games can also be used for team retrospectives.

Resources:

One hour session notes :

Videos about Innovation Games

Presenter / Title Review

Books / Articles about Innovation Games

Author / Title Review
Luke Hohmann / Innovation Games ChrisM 5/5
Innovation Games Site ChrisM 5/5
San Jose Budget Games ChrisM 5/5

Sense Maker

Sense Maker is a product developed by Cognitive Edge to facilitate distributed ethnography. The technique involves collecting fragments of stories known as anecdotes that are self indexed (signified) by the person providing the story rather than by an expert analyst.

Resources:

One hour session notes :

Videos about Lean

Presenter / Title Review
Sense maker

Books / Articles about Lean

Author / Title Review

Lean Services (Call Centre Feedback)

Lean Services is the name given to the application of Lean to services, in particular to situations where Call Centers form a significant part of the interaction with Customers/User of the Services provided.

Resources:

One hour session notes : TBD

Videos about Lean Services

Presenter / Title Review
John Seddon / Its the system stupid!
John Seddon / Rethinking Lean Service

Books / Articles about Lean Services

Author / Title Review
Stephen Parry / Failure Demand ChrisM 5/5
Stephen Parry / Sense and Respond ChrisM 4/5

Remember the time you would just sit and listen to your teacher read a story. Like that but you curate the stories for your colleagues. Stories to keep them awake at night thinking about their product.

Stories and Presentations on the web.

Watch a story. Share a story. Rate / Review a story

5/5 = Must Watch.

4/5 = Useful.

3/5 = OK.

2/5 = Yawn.

1/5 = Dangerous Misinformation.

Subject Author/Title Reviewer / Rating / Review
Product Development Marty Cagan VijayN / 4
Product Development Kathy Sierra / Building Badass Users ChrisM / 5
Product Development Nir Eyal / Hooked ChrisM / 5
Product Development Cennyd Bowles / Diversity-Materials- Fluidity ChrisM / 4
Product Development Dave Wascha / Inside the mind of the PM ChrisM / 4
Product Development Nicholas Christakis / Social Networks predict Epidemics ChrisM / 5
Design Cameron Tomkinwise / Lean Antimones ChrisM / 4
Design Jabe Bloom / Design… & Distributed Cognition ChrisM / 4
Design Making Douglas Hubbard / How to measure anything ChrisM / 5
Zeitgeist Amanda Palmer / The Art of Asking ChrisM / 4
Metrics Clayton Christenson / Impact of choosing the wrong metrics. ChrisM / 4
User Experience Interview with Don Norman (Coined term “User Experience”) ChrisM / 4
User Experience Selective Attention Test ChrisM / 5
 Product Management Paul Adams / Facebook Ads (Your behaviour based on 4 closest people)) ChrisM / 4
Once upon a time, there was a product…

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