The Gallery

This gallery is a mixture of articles, books and videos that are useful or just plain interesting. Please let me know if you think I have missed something. As well as the general exhibition, I have curated a couple of private exhibitions containing links to the work of people I find particularly inspiring.

This is the page for people interested in the taking the first steps towards becoming a coach. They contain resources that are a useful starting point for becoming a coach.

• Facilitation
• Learning Styles
• Measuring Learning
• Presentations
• Socratic Questions
• Training from the Back of the Room
• Triads
• Motivation
• People, Relationships & Groups

LearningDerek Muller / VeritasiumVideoChrisM 4/5Inspiring TED talk. His book gets so so reviews.

Subject	Author / Title	Media	Review	Comment
Facilitation	Facilitator’s Guide	Book		Recommended by David Spann during Agile Training.
Facilitation	Luke Hohmann / Innovation Games	Book
Facilitation	International Association of Facilitators	Book
Learning	Big dog’s learning pages.	Website	ChrisM 5/5	A comprehensive inventory of learning styles and theory.
Learning	Dave Meier / Accelerated Learning Handbook	Book	ChrisM 5/5
Learning	Lave & Wenger / Situated Learning	Book	ChrisM 5/5	Very academic but enlightening essay on Apprenticeship learning.
Learning	Josh Kaufman / How to learn anything in 20 hours	Video	ChrisM 4/5	Inspiring TED talk. His book gets so so reviews.
Measuring Learning	Conscious competence model	Wikipedia	ChrisM 5/5	The key is that conscious incompetence means the person understands the value of the approach.
Measuring Learning	Patricia Benner / Using Dreyfus for Nursing Practices	Book	ChrisM 5/5
Measuring Learning	Dreyfus	Wikipedia	ChrisM 5/5
Measuring Learning	Johari Window	Wikipedia	ChrisM 5/5	A tool to help you learn based on what others know about you.
Measuring Learning	Dunning Kruger	Wikipedia	ChrisM 5/5	A cognitive bias that means beginner’s overrate their ability and experts underrate their ability.
Presentations	Eddie Izzard / 7	DVD	ChrisM 5/5	Part of delivering presentations is about being engaging. Study the greats.
Presentations	Scott Berkun / Confessions of a Public Speaker	Book	ChrisM 5/5
Presentations	Presentation Zen	Book	ChrisM 3/5	Thought provoking book on presentations.
Socratic Questions	Socratic Questions.pdf	PDF		Examples of questions to ask.
Training	Sharon Bowman / Training from the back of the room	Book	ChrisM 5/5
Motivation	Derek Sivers / First Follower	Video		Leadership is sometimes about following people.
Motivation	Simon Sinek / How leaders inspire action	Video
Motivation	Dan Pink / Motivation	Video
Motivation	Amy Cuddy / How your body language shapes you	Video
Motivation	Steven Johnson / Where innovation comes from	Video
Motivation	Jane McGonical / Gaming can make a better world	Video
Motivation	Dan Ariely / What makes us feel good about work	Video
Motivation	Ian Bogost / What makes games fun	Video
Motivation	Dan Pink / Drive	Book
Motivation	Dan Ariely / Predictably Irrational	Book
Motivation	Herzberg / Hygiene Factors	Article
Motivation	Abraham Maslow / Hierarchy of Needs	Wikipedia
Motivation	Douglas McGregor / Theory X & Theory Y	Wikipedia
Motivation	Gary Chapman / Five languages of Love	Book		Understand the different ways that people respond to encouragement.
Motivation	Bank of America / Letting people pick their own team	Article		They doubled their productivity.
Motivation	George Leonard / Mastery	Book		Everyone was reading it, so I did. Not bad for people interested in mastering a subject.
Motivation	Jane McGonical / Reality is Broken	Book
Motivation	Emergn / 05. Teams v1.4.pdf	PDF		This is one of the books Tesco IT are studying.
Motivation	Emergn / 06. Motivation v1.4.pdf	PDF		This is one of the books Tesco IT are studying.
Motivation	Monica Konieczny / Intro to Motivation	Video
Motivation	Stephen Parry / Designing Workplaces	Video
People, Relationships & Groups	Agyris / Ladder of Inference	Video		Understand how abstraction leads to arguments.
People, Relationships & Groups	Dave Logan / Tribal Leadership	Video		TED Talk
People, Relationships & Groups	Helen Fisher / Economist Corporate Chemistry	Video		Brain Systems and Relationships.
People, Relationships & Groups	Helen Fisher / Dynamics of Colleague Relationships	PDF		A corporate version of the Brain System.
People, Relationships & Groups	Myers Briggs Type Indicators	Wikipedia		Discredited Jungian psychology that underlies most management training. Useful when combined with Quenck.
People, Relationships & Groups	Naomi Quenck / Was that really me	Book		How stress affects someone’s personality. Just the idea is enough.
People, Relationships & Groups	Dan Mezick / The Culture Game	Book		Triads are a technique to build strong relationship by forming people into groups of three called Triads.Each person is responsible for the relationship between the other two people.
People, Relationships & Groups	Dave Logan / Tribal Leadership	Book		The original text on Triads.
People, Relationships & Groups	Constellations	None		Resource outstanding as the ones I found are a bit fluffy.A great ice breaker for groups. Especially when you need to get engagement from everyone in the group.They take 30 minutes to an hour, so ideally a tool to kick off a day+ long off-site.
People, Relationships & Groups	Carolyn Taylor / Walking the Talk	Book		Culture eats strategy for breakfast. Not read the book yet.
People, Relationships & Groups	The Abilene Paradox	Wikipedia		A group dysfunction that occurs more often than you would imagine, often the result of good intentions.
People, Relationships & Groups	Benjamin Franklin Effect	Wikipedia		A cognitive dissonance that helps you deal with rivals.
People, Relationships & Groups	Emergn / 18. Communication, Collaboration and Coordination v1.0 (ECP Module).pdf	PDF		This is one of the books Tesco IT are studying.

As a philosophy, decision making is pushed to those people with the best information. In product development, this means decisions are made by the product manager who is advised by UX and the IT team. This page is divided into the different areas where decisions are made.

• Ways of working
• Estimation
• Prioritisation

Decision Making for Ways of Working

Possibly the biggest difference between working on an Agile team and a traditional team is who decides how the team will work. Whilst management might create constraints that the team works within, the team itself decides on how it will work. Changes to the ways of working are normally agreed during a planned retrospective event that happen at a agreed points or frequency.

Decision Making for Estimation

In traditional methodologies, estimates are normally provided by an expert or manager. In Agile methodologies, the estimates are provided by the people doing the work.

Type of Decision Making	Presenter / Title	Media	Review
Ways of Working	Aino Corry on Retrospectives	Video
Ways of Working	Ben Linder / Getting Value out of Retrospectives	PDF	Free mini-book download
Ways of Working	Dawna Jones / Decision Making for Dummies	Book
Ways of Working	Fist of Five	Web Page
Estimation	Planning Poker	Wikipedia
Estimation	Nils Haugen / Planning Poker	Video
Prioritisation	Don Reinertson / Cost of Delay	Video
Prioritisation	Joshua Arnold / Cost of Delay	Video
Prioritisation	Emergn / 13. Prioritisation v1.4 (ECP Module).pdf	PDF	This is one of the books Tesco IT are studying.

This is the page for people interested in the details of the thinking tools that underpin the Agile way of working. These Thinking Tools are:

• Scrum
• Kanban
• Stories (User et al)
• Writing Acceptance Criteria ( Given-When-Then / Behaviour Driven Development / Cucumber / SpecFlow )

Topic	Author / Title	Media	Review
Agile	List of Agile Assessment Tools	Web
Scrum	Gabrielle Benefield et al. / The Scrum Primer	PDF
Scrum	Emergn / 08. Scrum v1.5.pdf	PDF		This is one of the books Tesco IT are studying.
Kanban	Joakim Sunden / A Practical Introduction to Kanban	Video
Kanban	Don Reinertsen / The Science of WIP	Video
Kanban	Don Reinertsen / Is it time to rethink Deming	Video
Kanban	Joakim Sunden / Kanban in Action	Book
Kanban	Don Reinertsen / Managing the design factory	Book	ChrisM / 5	Gentle introduction to queuing theory.
Kanban	Don Reinertsen / Principles of Product Development Flow	Book	ChrisM / 5	This is a hard core read.
Kanban	Henrik Kniberg / Scrum and Kanban : Making the most of both	Book
Kanban	Emergn / 09. Kanban v1.7.pdf	PDF		This is one of the books Tesco IT are studying.
Kanban	Emergn / 14. Attacking Your Queues v1.3 (ECP Module).pdf15. Batch Size Matters v1.4 (ECP Module).pdf	PDF		This is one of the books Tesco IT are studying.
Kanban	Emergn / 15. Batch Size Matters v1.4 (ECP Module).pdf	PDF		This is one of the books Tesco IT are studying.
Kanban	Emergn / 16. Work In Progress v1.5 (ECP Module).pdf	PDF		This is one of the books Tesco IT are studying.
User Stories	David Evans / “As a… I want… So that…” format considered harmful.	Web Page
User Stories	Gojko Adzic & David Evans / 50 Quick Ideas to improve your User Stories	Book
User Stories	Alan Klement / Replacing User Stories with Job Stories	Web Page
User Stories	Gojko Adzic / Impact Mapping	Video
User Stories	Gojko Adzic / Impact Mapping	Book
User Stories	Chris Matts / Feature Injection	Video
Acceptance Criteria **	Gojko Adzic / Specification by Example	Video
Acceptance Criteria **	Gojko Adzic / Specification by Example	Book		A nice gentle introduction for understanding the concepts.
Acceptance Criteria **	Matt Wynne / The Cucumber Book	Book		A more technical book for people implementing the Cucumber framework.
Acceptance Criteria **	Matt Wynne / What is BDD and why I should care	Video
Acceptance Criteria **	David Evans / Improving SBE and BDD artifacts	Video
Acceptance Criteria **	George Dinwiddie / Distilling the Essence	Video
Acceptance Criteria **	Matt Wynne / Post BDD Team	Video
Acceptance Criteria **	Matt Wynne / Mortgage Driven Development NYC	Video		Matt shows what you are not meant to do.

** Acceptance Criteria ( Given-When-Then / Behaviour Driven Development / Cucumber / SpecFlow )

A popular misconception about Agile is that is does not value the documentation that the Product Managers write. In fact, what Agile does say is that comprehensive documentation is not needed. The documentation that is needed is so important that it is converted into automated tests that become part of the product’s code base. In some ways the documentation is more important than the code itself as it should survive any rewrite of the system.

In Agile, the most popular way of automating Acceptance Criteria is to use the Gherkin format. The Gherkin format is referred to in several different ways, “Given-When-Then” which describes the actual format. “Behaviour Driven Development” is the name of the over-arching approach. Cucumber is the name of the breakthrough Java tool used to support Gherkin, and specFlow which is a C⌗ port of Cucumber.

This is the page for people interested in the details of the thinking tools that underpin the Agile way of working. These Thinking Tools are:

• Why do Agile?
• Lean UX
• Theory of Constraints
• Lean Startup
• Lean
• Cynefin
• Real Options
• Lean Services
• Agile Finance (Beyond Budgeting)
• Micro Services (Service Oriented Architecture)

Why Do Agile?

Many people and organisations jump to do Agile without understanding “Why?”. They follow the herd and adopt Scrum but failed to deliver the value they expected. Agile is an approach that allows the investor in software to properly manage the risks involved in their investment, namely delivery risk and the risk that the business case is flawed.

Theme	Presenter / Title	Media	Review
Why do Agile?	Chris Matts / Why do Agile? The role of the BA/PM/UX in Agile	Video	ChrisM 3/5
Why do Agile?	Chris Matts / Why Agile? What are Scrum and Kanban?	Video	ChrisM 2/5
Why do Agile?	Alistair Cockburn / Agile Software Development		ChrisM 5/5
Why do Agile?	Emergn / 01. Why Change v1.3.pdf			This is one of the books Tesco IT are studying.
Why do Agile?	Emergn / 02. Delivering Early and Often v1.4.pdf			This is one of the books Tesco IT are studying.
Why do Agile?	Emergn / 10. Adapting Agile v1.5.pdf			This is one of the books Tesco IT are studying.
Why do Agile?	Emergn / 17. Integration v1.3 (ECP Module).pdf			This is one of the books Tesco IT are studying. I placed it here as it is a bit random and more of a IT concern.
Lean UX	Jeff Gothelf and Josh Seiden / Lean UX: Applying Lean Principles to Improve User Experience	Book	RichW	Still reading this… will review when done!
Lean UX	Melissa Perri / Lean Product Management	Video
Lean UX	Leisa Reichelt / Head of UK Govt Digital Service	Video		Watch out for the user struggling with date field.
Lean UX	Jensen Harris / UX for Windows 8	Video	ChrisM / 1	See how NOT to do UX. Windows 8 take an expert view of UX. Notice that there is NO mention of user testing.
Lean UX	Paul Adams (Facebook) / Social Circles	Video	ChrisM / 5	Gladwell’s tipping point takes a hammering from a practitioner’s view of social. Paul is the PM for Ads at Facebook.
Lean UX	Adam Mosseri / Data informed, not data driven	Video	ChrisM / 4	Facebook product manager on why you shouldn’t always be a slave to data.
Lean UX	Tomer Sharon / Don’t listen to users	Video	ChrisM / 4	A researcher at Google suggests you sample users experiences rather than simply ask them.
Lean UX	Nicole Lazzaro / Future of UX is Play	Video	ChrisM / 4	The 4 keys to fun, emotion and user engagement.
Lean UX	Adrian Martel / “10 new ways to relate UX to Agile”	Web Site	ChrisM / 5
Lean UX	“Jobs to be done” web site	Web Site	ChrisM / 5
Lean UX	Nicole Lazzaro / Four ways to fun	Web Site
Lean UX	Emergn / 11. Requirements v1.1 (ECPModule).pdf	PDF		This is one of the books Tesco IT are studying. Not really in the right place. A spot of “Wiki Debt”
Lean UX	Emergn / 12. Understanding Your Customer v1.3 (ECP Module).pdf	PDF		This is one of the books Tesco IT are studying.
Lean UX	Microsoft Reaction Card Method	Wikipedia		Words that people can use to describe a user experience.
Lean UX	Marc McNeill / Agile Experience Design	Video
Lean UX	Intuit / Introduction to Empathy Maps	Video
Lean UX	Darci Ducher / Testing & Experiments are better than Experience	Video
Lean UX	Melissa Perri / Beyond Pretty ( slides )	Video
Lean UX	UX Magazine	Web Mag
Lean UX	Pair Writing – Copy Writer and SME	Video
Lean UX	Designing GOV.UK (User needs case study)	Video
Lean UX	Content Design at GDS	Video
Lean UX	Is bad research better than no research?	Video
Theory of Constraints	Tom Looy / Identify Constraints	Video	ChrisM 3/5
Theory of Constraints	Tom Looy / Exploit the Constraint	Video	ChrisM 3/5
Theory of Constraints	Tom Looy / Subordinate to the Constraint	Video	ChrisM 3/5
Theory of Constraints	Tom Looy / Elevate the Constraint	Video	ChrisM 3/5
Theory of Constraints	Eli Goldratt / The Goal	Book	ChrisM 5/5
Lean Startup	Patrick Vlaskovits & Brant Cooper / Lean Entrepreneur	Video
Lean Startup	Eric Ries / Lean Startup	Book
Lean Startup / Lean UX	Josh Seiden / Replacing Requirements with Hypotheses	Video	RichW 5/5	Great introduction to why hypotheses are better than requirements
Lean Startup	Steve Blank / Four steps to Epiphany	Book
Lean Startup	Patrick Vlaskovits & Brant Cooper / Lean Entrepreneur	Book
Lean	Womack and Jones / Lean Thinking	Book	ChrisM 5	Only read the first section. The rest is case studies.
Lean	Poppendiecks / Lean Software Development	Book	ChrisM 5
Lean	Emergn / 03. Optimising Flow v1.4.pdf	PDF		This is one of the books Tesco IT are studying.
Lean	Emergn / 07. Trade-offs v1.4.pdf	PDF		This is one of the books Tesco IT are studying.
Cost of Delay	Joshua Arnold / Cost of Delay	Video	ChrisM 5
Cynefin	Dave Snowden / Cynefin Quick Intro	Video
Cynefin	Dave Snowden / Cynefin Keynote	Video
Cynefin	Dave Snowden / Cynefin talk at Intel	Video	ChrisM 5	Mentions dominant predator theory.
Cynefin	Will Evans / Lean UX is a useful F*&king lie	Video
Cynefin	Chris Matts / Butterfly Stamping	Video
Cynefin	Dave Snowden / HBR Cover Article	Video	ChrisM 4
Cynefin	Greg Brougham / Introduction to Cynefin	Video	ChrisM 4
Risk	Chris Matts / Introducing Staff Liquidity	Video
Risk	Dave Snowden / Risk and Resilience	Video
Risk	Olav Maassen / Commitment	Book	ChrisM 5
Risk	Chris Matts / Real Options at Agile 2009	PDF	ChrisM 4	A free comic.
Agile Finance	Bjarte Bogsnes / Beyond Budgeting	Video	ChrisM 5
Agile Finance	Bjarte Bognes / Implementing Beyond Budgeting
Agile Finance	Jeremy Hope / Beyond Budgeting
Agile Finance	The StatOil Book
Micro Services (SOA)	Sam Newman / Micro Services	Video
Micro Services (SOA)	James Lewis / Micro Services	Article
Micro Services (SOA)	Fred Melo / Micro Services	Video		Fairly technical, but it introduces a number of the issues that SOA resolves and has to resolve.

Fast and effective feedback is one of the core principles of Agile. This page lists those feedback mechanisms that are commonly associated with Agile.For many years, the “Bestest Agile Person in the World Award” was named the Gordon Pask Award. Gordon Pask was a Cybernetics geek, someone who obsessed about feedback. Much of Agile is about creating an appropriate feedback loop to stabilise an otherwise out of control process. Short iterations are a key part of creating a stable software investment management process.One of the Emergn books is focused on 04. Feedback v1.3.pdfInnovation Games Luke Hohmann, the creator of innovation games, positions them as somewhere between surveys and ethnographic tools in terms of richness of feedback from users. The games are meant to engage customers more than simple surveys, yet do not provide as rich feedback as ethnographic studies. Innovation Games have been run in tournaments for thousands of players, most notably to assist the mayor of San Jose with difficult budget decisions. Innovation Games can also be used for team retrospectives. Resources: One hour session notes : Videos about Innovation Games Presenter / Title Review Books / Articles about Innovation Games Author / Title Review Luke Hohmann / Innovation Games ChrisM 5/5 Innovation Games Site ChrisM 5/5 San Jose Budget Games ChrisM 5/5 Sense Maker Sense Maker is a product developed by Cognitive Edge to facilitate distributed ethnography. The technique involves collecting fragments of stories known as anecdotes that are self indexed (signified) by the person providing the story rather than by an expert analyst. Resources: One hour session notes : Videos about Lean Presenter / Title Review Sense maker Books / Articles about Lean Author / Title Review Lean Services (Call Centre Feedback) Lean Services is the name given to the application of Lean to services, in particular to situations where Call Centers form a significant part of the interaction with Customers/User of the Services provided. Resources: One hour session notes : TBD Videos about Lean Services Presenter / Title Review John Seddon / Its the system stupid! John Seddon / Rethinking Lean Service Books / Articles about Lean Services Author / Title Review Stephen Parry / Failure Demand ChrisM 5/5 Stephen Parry / Sense and Respond ChrisM 4/5 Remember the time you would just sit and listen to your teacher read a story. Like that but you curate the stories for your colleagues. Stories to keep them awake at night thinking about their product. Stories and Presentations on the web. Watch a story. Share a story. Rate / Review a story 5/5 = Must Watch. 4/5 = Useful. 3/5 = OK. 2/5 = Yawn. 1/5 = Dangerous Misinformation. Subject Author/Title Reviewer / Rating / Review Product Development Marty Cagan VijayN / 4 Product Development Kathy Sierra / Building Badass Users ChrisM / 5 Product Development Nir Eyal / Hooked ChrisM / 5 Product Development Cennyd Bowles / Diversity-Materials- Fluidity ChrisM / 4 Product Development Dave Wascha / Inside the mind of the PM ChrisM / 4 Product Development Nicholas Christakis / Social Networks predict Epidemics ChrisM / 5 Design Cameron Tomkinwise / Lean Antimones ChrisM / 4 Design Jabe Bloom / Design… & Distributed Cognition ChrisM / 4 Design Making Douglas Hubbard / How to measure anything ChrisM / 5 Zeitgeist Amanda Palmer / The Art of Asking ChrisM / 4 Metrics Clayton Christenson / Impact of choosing the wrong metrics. ChrisM / 4 User Experience Interview with Don Norman (Coined term “User Experience”) ChrisM / 4 User Experience Selective Attention Test ChrisM / 5  Product Management Paul Adams / Facebook Ads (Your behaviour based on 4 closest people)) ChrisM / 4 Once upon a time, there was a product… Related articles Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.